instructions for accessing your telemedicine appointment
(1) Check Your Email for Your Zoom Link
Email will be from one of our staff members, please reply to the email so we know you received the link!
Check your spam folder if you do not see the email and call us at least 24 hours prior to appt if you did not receive it
Check your spam folder if you do not see the email and call us at least 24 hours prior to appt if you did not receive it
(2) Join Your Meeting 5-10 Mins prior to appt
We recommend joining your meeting from a PC computer or laptop with a stable WiFi or Ethernet connection.
However, mobile devices can also be used.
However, mobile devices can also be used.
(3) Wait for Our Providers to Call you
Please wait for one of our providers to begin the meeting - you can join the meeting before the call begins.
(4) Mobile Device instructions
**Install Zoom app before joining meeting**
**Make sure you are connected to stable WiFi**
**If you cannot hear audio, swipe RIGHT and click "tap to speak" to enable audio controls**
**If your video is turned off, click on "start video" on bottom toolbar**
**Make sure you are connected to stable WiFi**
**If you cannot hear audio, swipe RIGHT and click "tap to speak" to enable audio controls**
**If your video is turned off, click on "start video" on bottom toolbar**
